Faq's
Have questions about the services we provide?
Listed below are some frequently asked questions. If you do not find the answer you are looking for below, please don't hesitate to contact us. One of our account specialist would be more than willing to walk you through the process. To contact one of our account specialist click here.
What types of merchants do you not accept?
Answer: Illegal Activities of any kind, Collection Agencies (if written off Debt), Replica / Counterfeit products, Extended Warranty Co’s (i.e. Auto), Loan Modification, Online Tobacco, Ticket Brokers, high chargebacks.
What credit card types may I accept?
Answer: You will automatically be set up to process VISA and MasterCard transactions. To accept American Express, Discover, JCB, Carte Blanche, and Diner's Club, simply click on those card types on your application.
How long will it take me to complete the online application?
Answer: We've designed our short online application with your busy schedule in mind. But before you begin, you will need to gather necessary information. Provided you have all of the information on hand, you can complete the application in about 3 minutes.
Am I required to have a physical storefront to process credit cards?
Answer: This is not a requirement.
Will I need additional equipment?
Answer: If you already own a terminal, it can probably be reprogrammed. If not we can supply you with one. Please inquire about our FREE terminal program to see if you qualify.
What type of bank account do I need?
Answer: You will need a business checking account. Your bank must allow this account to be credited and debited via ACH methods.
